Frequently asked questions

How do I contact support?

You can reach our support team via email at support@utkushdigitech.com. For urgent queries, use the live chat feature available on our website.

Where can I learn more about your services?

Detailed information about our services is available on our Services Page. You can explore the range of services we offer and find solutions tailored to your needs.

How do I start a new project with you?

To start a new project, please fill out the form on our Contact Page. We will get in touch with you to discuss your requirements and project details.

What is the typical turnaround time for a project?

Our standard turnaround time for most projects is between 4 to 6 weeks. This timeframe can vary based on the complexity and specific requirements of your project.

Can I customize my website design?

Absolutely! We offer fully customized website designs tailored to your brand’s unique needs and preferences. Let us know your vision, and we will make it a reality.

How can I track the progress of my project?

We provide regular updates on your project through email and scheduled meetings. Additionally, you can access your project dashboard for real-time progress tracking.

Do you offer ongoing website maintenance?

Yes, we provide ongoing maintenance and support services to ensure your website remains functional, up-to-date, and secure. Various support packages are available based on your needs.

How do I request support after my website is live?

For post-launch support, you can use our Support Portal or contact us directly via email. Our team is ready to assist with any issues or updates you may need

Can I make changes to my website after it’s been launched?

Yes, we offer post-launch update services to accommodate any changes or enhancements you require. Just reach out to us with your requests.

What are your payment terms for projects?

Our payment terms typically involve an initial deposit, with the remaining balance due upon project completion. We can discuss specific terms based on your project’s scope.

Are there additional costs for making changes?

Additional costs may apply for significant changes or updates beyond the original scope of the project. We will provide a detailed estimate for any extra work required.

How secure is my website?

We implement the latest security practices and technologies to ensure your website is secure. Regular updates and security checks are part of our maintenance services.

Do you offer training for managing my website?

Yes, we provide training sessions to help you manage and update your website effectively. Training can be customized based on your needs and the features of your site.